If thatch is well maintained by a reputable master thatcher, it is unlikely that any major problems will suddenly occur.
Occasionally problems are caused by leakage, storm damage or pest infestation. These are invariably the result of years of neglect or faulty workmanship.
West Country Thatchers Protection provide a 24 hours emergency call out service manned by master thatchers of the highest calibre.
You can be assured of a swift response and preferential treatment when it comes to carrying out urgent repairs.